Ask for an appeal (review). Also, ask your primary doctor to
submit reason(s) why the procedure is important and should be
covered by insurance.
Keep a log of all your conversations with the insurance company
and your doctor regarding the procedure. Write down names, dates
and times of the people you talk with.
Contact the California Department of Managed Care (DMHC)
Help Center for more information:
There is no charge for your call. The DMHC Help Center is open 24
hours a day, 7 days a week, and can provide help in many