You can ask the insurance provider to “contract out” with a specialty center that provides the care you need. That means that they can make a special agreement for you to be seen by a specialist or specialty center, since they do not provide the care.

Contact the HMO Help Center for more information:
HMO Help Center
1-888-466-2219
TDD: 1-877-688-9891

There is no charge for your call. The HMO Help Center is open 24 hours a day, 7 days a week, and can provide help in many languages.