If you are experiencing an emergency, go to the hospital or call
911. Some doctor’s offices have urgent care and “after hours”
clinics that may be helpful to you. You should also talk to your
doctor directly about your concern.
If you have insurance, you can contact the plan to see if there
are other doctors you can see. Also, try scheduling follow-up
appointments with your doctor several months in advance.
Follow the steps using MyHealthResource to find
programs and services that are available in your area.
If you do not qualify for a government funded program, look
for a local county program or service, or a low or no-cost clinic
to get help. If you have a chronic illness, many disease
foundations also provide information and resources.
Follow the steps using MyHealthResource to find
programs and services that are available in your area. You may
also click on the link provided to take a brief Eligibility Quiz
and learn more about the healthcare coverage options
available to you.
You can ask the insurance provider to “contract out” with a
specialty center that provides the care you need. That means that
they can make a special agreement for you to be seen by a
specialist or specialty center, since they do not provide the
care.
Contact the HMO Help Center for more information:
HMO Help Center
1-888-466-2219
TDD: 1-877-688-9891
There is no charge for your call. The HMO Help Center is open 24
hours a day, 7 days a week, and can provide help in many
languages.
Ask for an appeal (review). Also, ask your primary doctor to
submit reason(s) why the procedure is important and should be
covered by insurance.
Keep a log of all your conversations with the insurance company
and your doctor regarding the procedure. Write down names, dates
and times of the people you talk to.
Contact the HMO Help Center for more information:
HMO Help Center
1-888-466-2219
TDD: 1-877-688-9891
There is no charge for your call. The HMO Help Center is open 24
hours a day, 7 days a week, and can provide help in many
languages.
