Patient Safety

News

Consumer Tip: Watch out for ‘affordable’ health care scams
Marin Independent Journal

CONSUMER TIP

Watch out for insurance SCAMS

You receive a phone message that, because of the recent Supreme Court decision to uphold the Affordable Health Care Act, you have an opportunity to get health care at substantially discounted rates. You call the 800-number, and the salesperson offers “superior” health insurance at “group” rates with savings of 50 percent or more.

However, be aware of several scams that boast a special affinity to this federal act.

News

3 questions to ask your healthcare professional
Californians for Patient Care shares with you some important information by the National Patient Safety Foundation to help you take charge of your health.

Image of 3 questions to ask your healthcare professional

Ask Me 3™ is a patient education program created by the National Patient Safety Foundation® to help promote discussions between you and your healthcare providers to ultimately improve your health outcomes. Here are a few simple questions you should ask your healthcare professional at your next visit.

  1. What is my main problem?
  2. What do I need to do?
  3. Why is it important for me to do this?

And now that you have asked the questions, it is important for you to continue the discussion so that you have a good understanding of the answers to your questions.

We invite you to click on the links below for more detail and additional helpful tips to help you take charge of your health.

Did you Know?

Showing your ID is important to your patient safety and quality of care

Showing your ID is important for your health and safety. Showing your ID is critical to ensuring that you get treatment that is meant for you, not for someone else. We have heard of cases where someone uses a fake ID to get care. This is dangerous and could result in getting the wrong medication, tests or treatment. Failing to show your proper ID jeopardizes your personal/patient safety and could put you at risk of immeasurable harm, as severe injury or even death may result.

Most healthcare providers are required by federal law (HIPAA) to treat your healthcare information as confidential.

What Information Is Protected

  • Information your doctors, nurses, and other healthcare providers put in your medical record
  • Conversations your doctor has about your care or treatment with nurses and others
  • Information about you in your health insurer’s computer system
  • Billing information about you at your clinic
  • Most other health information about you held by those who must follow these laws
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20 tips to help prevent medical errors
Agency for Healthcare Research and Quality

One in seven Medicare patients in hospitals experience a medical error. But medical errors can occur anywhere in the health care system: In hospitals, clinics, surgery centers, doctors’ offices, nursing homes, pharmacies, and patients’ homes. Errors can involve medicines, surgery, diagnosis, equipment, or lab reports. They can happen during even the most routine tasks, such as when a hospital patient on a salt-free diet is given a high-salt meal.

Most errors result from problems created by today’s complex health care system. But errors also happen when doctors* and patients have problems communicating. These tips tell what you can do to get safer care.

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Tips for safer, healthier living
from Californians for Patient Care

  • Wash your hands frequently: Don’t limit your frequent hand-washing to flu season – wash them several times a day year-round. Influenza and whooping cough are year-round dangers. Also, don’t be afraid to ask your healthcare professionals to wash their hands during an office visit or consultation.
  • Get recommended vaccinations: The Centers for Disease Control and Prevention provides recommendations on vaccinations for both children and adults. Californians for Patient Care suggests you refer to these vaccination schedules and talk to your healthcare provider about getting your vaccinations up-to-date.
  • If you’re sick, stay home: Schoolchildren and employees are used to hearing this suggestion, but it’s also applicable to anyone visiting someone in the hospital or nursing facility. Most patients receiving care in a hospital or nursing facility have weakened immune systems, so the last thing they need is a well-meaning, but sick friend or relative coming to visit, and potentially prolonging their stay.
  • Compare hospitals and providers:
    • Hospitals: If you know you will be admitted to a hospital and have time to select the facility, do some research. First, understand which hospitals are covered by your insurance. Then, ask your healthcare professional for opinions and recommendations. Finally, check to see how each hospital fares in the statewide hospital evaluation system by going online to CalHospitalCompare.org.
    • If you are trying to assess which caregiver is best for you, consult with reputable research organizations that provide analyses, like Care About Your Care.
  • Medications
  • Confirm any directions your healthcare provider gives you: Physicians and other healthcare professionals give patients specific directions to provide the best chance at recovery. If you don’t understand a healthcare provider’s directions, ask for clarification and then write them down. If you can’t remember the directions when you get home, just call to confirm them.
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Protect kids’ hearing during fireworks displays
San Diego Union Tribune

Now hear this: July 4th fireworks can damage ears.

One in five American teenagers now suffer from some type of hearing loss, an increase of 31 percent since the mid-1990s, according to a study published in the Journal of the American Medical Association. So, this July 4th, celebrate safely.

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Heat Illness
MSN.com

Our bodies, which create a tremendous amount of internal heat, are normally cooled through sweating and radiating heat through our skin. Under certain circumstances, such as unusually high temperatures, high humidity, or vigorous exercise in hot weather, this natural cooling system may begin to fail, allowing internal heat to build up to dangerous levels. The result may be heat illness, which can result in heat cramps, heat exhaustion, or heatstroke.

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CPC is proud to support SB 1318, an important piece of legislation that would get more Californians vaccinated against the flu
The Sacramento Bee

State Sen. Lois Wolk wants to encourage – not require – that health care workers get annual flu vaccinations if they come into contact with patients in hospitals.

No right-thinking person could possibly oppose her legislation. But in our dysfunctional Capitol, public health has become a contested issue. Too often, lobbyists place the interests of the organizations they represent ahead of what’s best for the rest of us.

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Grade-school students can pick up more than an education
San Diego Union Tribune

Elementary school students have plenty of interaction in the classroom, cafeteria and playground, so it’s no surprise that health issues occasionally crop up on campus. That’s why parents should take steps to help their children protect themselves from exposure to illness and injury during the school day.

Respiratory illnesses, the flu and stomach viruses are among the most common grade-school ailments. Since viral infections are spread by contact from a sick child to a healthy one, frequent and thorough hand washing is the best preventive measure. Encourage children to wash their hands often with soap and warm water, and avoid touching their eyes, nose and mouth as much as possible.

News

North American product safety agencies team up in the name of poison prevention
U.S. Consumer Product Safety Commission

WASHINGTON, D.C. – As the United States marks the 50th anniversary of National Poison Prevention Week from March 18-24, the U.S. Consumer Product Safety Commission (CPSC) is teaming up with product safety counterparts in Canada and Mexico to call attention to the dangers of unintentional poisoning.

CPSC, Mexico’s Consumer Protection Federal Agency (Profeco), the Federal Commission for the Protection Against Sanitary Risks (Cofepris), and Health Canada have committed to working together to engage consumers during this week. Consumers need to know how to safely choose, use and dispose of potentially harmful products.

Unintentional poisoning is one of the leading causes of injury to children. Poisoning is a preventable injury. Yet each year thousands of children in the United States and across North America are treated in emergency departments after consuming poisonous substances.

“Fifty years of poison awareness efforts have resulted in thousands of lives saved,” said CPSC Chairman Inez Tenenbaum. “However, new and reemerging hazards, such as button cell batteries and chemicals that look like everyday drinks, have renewed CPSC’s efforts to raise awareness and encourage poison prevention.”

While child-resistant packaging, critical safety messaging and education efforts have contributed to a significant decline in deaths, the North American safety agencies are aiming to reduce even further the number of unintentional poisonings.

CPSC recommends that consumers layer the protection in three key steps:

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Staying safe and healthy through flu season and beyond

Keeping yourself, your family and co-workers healthy may be easier than you think, as long as you think ahead. Though flu season is an annual reminder of the need to adopt simple, infection-fighting habits and make use of preventive care programs, the fact is, reducing and eliminating the spread of infectious diseases is a year-round concern.

There are simple things – many of them the same things we do during flu season when our awareness is heightened – we can do all year long that will keep ourselves, our families and our co-workers healthy and infection-free.

Californians for Patient Care recommends adopting the following behaviors:

  • Wash your hands frequently: Don’t limit your frequent hand-washing to flu season – wash them several times a day year-round. Influenza and whooping cough are year-round dangers. Also, don’t be afraid to ask your healthcare professionals to wash their hands during an office visit or consultation.
  • Get recommended vaccinations: The Centers for Disease Control and Prevention provides recommendations on vaccinations for both children and adults. Californians for Patient Care suggests you refer to these vaccination schedules and talk to your healthcare provider about getting your vaccinations up-to-date.
Press release

Californians for Patient Care calls for mandatory flu vaccine for all healthcare workers
Becker's Hospital Review

SACRAMENTO – December 5, 2011 – The following statement is attributed to Carmella Gutierrez, president of Californians for Patient Care:

“Californians for Patient Care (CPC) is pleased to note the call to action from the California Department of Public Health, the California Hospital Association, the California Medical Association, the California Association of Physician Groups, the Association for Professionals in Infection Control and Epidemiology’s (APIC) California Chapter and the California Association of Health Facilities, urging all healthcare workers to voluntarily receive the flu vaccine. While we support the effort, it does not go far enough and unnecessarily puts vulnerable patients at risk. Californians for Patient Care is proud to join the many other healthcare organizations – including the American Academy of Family Practitioners, the American Academy of Pediatrics, the Society for Healthcare Epidemiology and APIC — that have previously called for mandated flu vaccines for all healthcare professionals.

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