Look for doctors and office staff who speak your family’s language, or ask for an interpreter if you need one to talk to your doctor or your child’s doctor. Certified medical interpreters are trained to translate health information correctly. They must keep your information private.

You can request your health plan to provide an interpreter at any time. All private insurers, Medi-Cal and Medicare plans in California must comply.

You may contact the Department of Managed Healthcare Help Center with questions toll free at: (888) 466-2219;  TDD: (877) 688-9891. Visit Language Services for more information.